Terms of Service

TERMS OF SERVICE

These Terms of Service apply to the use of the online store ravoniraxo.com and to all orders placed through it.

1. SCOPE AND PROVIDER

The online store ravoniraxo.com is operated by:

Diamantkraft UG (haftungsbeschränkt)
Am Hauptbahnhof 16
60329 Frankfurt am Main
Germany
Commercial Register: Local Court of Frankfurt am Main, HRB 143510
Managing Director: Haxhijaj Diamant
Email: info@ravoniraxo.com
Phone: +49 1521 6160791

In these terms, "we", "us" and "our" refer to Diamantkraft UG (haftungsbeschränkt). "You" refers to the customer. These terms apply in the version valid at the time of your order. Any terms of the customer that differ from these terms do not apply unless we expressly agree to them in writing.

A consumer is any natural person who concludes a contract for purposes that are mainly outside their trade, business or profession.

2. USE OF THE WEBSITE

By using our website, you agree to these terms. You confirm that you are at least 18 years old or that you are using the website with the consent of a parent or legal guardian. Orders can only be placed by persons who have full legal capacity.

3. CONCLUSION OF THE CONTRACT

The presentation of products in our online store is not a legally binding offer, but an invitation for you to place an order.

By clicking the order button at the end of the checkout process, you submit a binding offer to purchase the products in your shopping cart. Before submitting your order, you can review all details and correct any input errors using the usual keyboard and mouse functions or by going back to previous steps.

After you place your order, you will receive an automatic email confirming that we have received it. This confirmation does not yet mean that we have accepted your order. The contract is concluded when we send you a separate shipping confirmation by email or when we deliver the goods, whichever happens first.

4. CONTRACT LANGUAGE AND STORAGE OF THE CONTRACT TEXT

The contract is concluded in English. We store the contract text and send you the order details and these terms by email. You can also view and save these terms on our website at any time.

5. PRICES AND SHIPPING COSTS

All prices are final prices in euros and include the statutory German value added tax. Any shipping costs are shown clearly during checkout and in our Shipping Policy. We currently deliver to addresses within Germany only.

6. PAYMENT

The available payment methods are shown during checkout. Payment is due immediately when the order is placed, unless a different payment term applies to the method you choose. If you choose a payment method provided by an external payment service, that provider's terms and privacy policy also apply.

7. DELIVERY

Delivery times and options are described in our Shipping Policy. If a product is unexpectedly unavailable, we will inform you without delay and refund any payment already made.

8. RETENTION OF TITLE

The goods remain our property until full payment has been made.

9. RIGHT OF WITHDRAWAL

As a consumer, you have a statutory right of withdrawal. The details, the withdrawal instructions and a model withdrawal form can be found on our Returns and Refunds page.

10. WARRANTY

The statutory warranty rights apply. For consumers, the warranty period for new goods is two years from delivery. If you notice a defect, please contact us at info@ravoniraxo.com so that we can find a solution quickly.

11. LIABILITY

We are liable without limitation for damage resulting from injury to life, body or health, for damage caused intentionally or through gross negligence, and under the German Product Liability Act.

In cases of slight negligence, we are only liable for breaches of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely. In such cases, our liability is limited to the typical damage that was foreseeable at the time the contract was concluded.

The above limitations also apply to our legal representatives and vicarious agents.

12. SAFE USE OF PRODUCTS

Fitness equipment should always be used as intended and in line with the instructions supplied with the product. Please check your equipment for wear or damage before each use and seek professional advice if you are unsure whether an exercise is right for you.

13. ACCURACY OF INFORMATION

We take great care to keep the information on our website accurate and up to date. Despite this, product descriptions, images or availability information may occasionally contain errors. We reserve the right to correct such errors. Contracts already concluded remain unaffected, unless the law allows otherwise.

14. COMMENTS AND SUBMISSIONS

If you send us comments, reviews, suggestions or other content, you grant us the right to use this content free of charge in connection with our online store, for example to publish it on our website. You confirm that your content does not infringe the rights of third parties and does not contain unlawful, offensive or misleading material or any harmful code.

15. PROHIBITED USE

You may not use our website for any unlawful purpose, to infringe the rights of others, to transmit false or misleading information, to upload viruses or other harmful code, to collect personal data of other users, to send spam, or to interfere with or bypass the security features of the website. We may restrict or end your access to the website if you violate these rules.

16. INTELLECTUAL PROPERTY

All content on this website, including texts, images, graphics, logos and videos, is protected by copyright and belongs to us or our licensors. Any use beyond what is permitted by law requires our prior written consent.

17. THIRD PARTY LINKS AND TOOLS

Our website may contain links to websites or tools provided by third parties. We have no control over their content and are not responsible for it. The terms and privacy policies of the respective providers apply when you use them.

18. DATA PROTECTION

We process your personal data in accordance with our Privacy Policy.

19. GOVERNING LAW AND PLACE OF JURISDICTION

These terms and all contracts concluded through our store are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law only applies to the extent that it does not deprive you of the protection of mandatory consumer protection provisions of the country in which you have your habitual residence.

If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contracts with us is Frankfurt am Main.

20. CONSUMER DISPUTE RESOLUTION

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

21. SEVERABILITY

If any provision of these terms is or becomes invalid, the validity of the remaining provisions is not affected.

22. CHANGES TO THESE TERMS

We may update these terms from time to time, for example to reflect changes in the law or in our services. The version valid at the time of your order always applies to that order.

23. CONTACT

If you have any questions about these terms, please contact us:

Diamantkraft UG (haftungsbeschränkt)
Am Hauptbahnhof 16
60329 Frankfurt am Main
Germany
Email: info@ravoniraxo.com
Phone: +49 1521 6160791